The order for Veterinarians will be lifted on May 28th. What does this mean for you? Updates from Executive Order 2020-97 released on 05/22/2020
#1 – Are we open? Yes, we are! We have been all along, although we are restricted by the governor’s order to see only Emergency, Urgent Care, and Vaccines that are transmissible to humans. As of May 29th Governor Whitmer's order will be lifted for veterinarians and we will be able to see all types of appointments. However, due to limited staff maintaining the 6 foot distance rule we will have limitations. We apologize for the the inconvenience.
#2 – What if it not an urgent matter, but I’m concerned? Give us a call, we would be happy to discuss with you the possibility of doing things at home or prescribe medication if needed.
#3 – Can I pick up prescriptions, food, flea & tick product, heartworm preventative, and all other supplies for my pet? This will be continuing even after May 28th order is lifted. Yes, all we ask is, that you call and pre-order over the phone so we can have them ready for you. We have created a pick-up area that will have your items available for your scheduled pick up time.
#4 – Will I be safe from Covid19 if I come to the facility? What are you doing to help? This will be continuing even after May 28th order is lifted as we cannot maintain the 6 foot distance rule in our exam rooms. Our current protocol is one that provides the most safety for owners, pets and staff that we can provide while still operating day to day. We have parking spaces out front that you will be parking in numbered 1-6. Once you arrive there will be a sign in front of you to text your name and parking space number. The doctor will then call and discuss all concerns and items needing to be done while your pet is in the building. Your pet will then be brought into the building and receive an exam and all items discussed with the doctor. Once complete the staff will call you with a total that you can either pay over the phone with a credit card or you can have a check/cash ready when your pet is brought back out to you.
#5 – Why can’t you do routine Surgeries? As of May 29th Governor Whitmer's order will be lifted and we are constantly evolving trying to make sure we can get as many safely done sooner as we know many have been either pushed back or trying to get in now.--There is a separate order for veterinarians that restricts us from completing these. This is due to the shortage of supplies that are not only used for surgeries but also that are used in life saving events for hospitals (human) and at veterinary facilities in emergency situations such as COVID19.
#6 – How far out should I schedule my routine appointments? This will be continuing even after May 28th order is lifted. Please schedule at least 5 weeks in advance for in clinic appointments. This is due to trying to create enough time in between patients to disinfect. We apologize for the inconvenience however we are happy to be part of keeping everyone safe.
Farm calls are limited to 1 day per week as we are limited staff, so we are asking everyone to plan 6-8 weeks in advance for routine visits.
#7 – What can you do to help? This will be continuing even after May 28th order is lifted. You can wear a mask to help protect our staff when coming to the clinic.
Keep 6 feet of distance between yourself and others. If you have had a cough, fever, headache or traveled in the last 14 days please reschedule or have someone else bring your pet in.